Help When You Need It Most

Put safety in your hands. Instantly connect to the emergency help and information you need anywhere and anytime in South Africa.

From R39
per month

 
 
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The HelpMe app ensures you can request help in real-time, with the simple swipe of a button. Once help is requested we can lock onto your exact location and send the help you need directly to you. The HelpMe app is currently available on IOS and Android cellphones. (Huawei coming 2024)

Features

24/7 Control Centre & Crisis Co-Ordination

All HelpMe members get 24/7 immediate access to our team of control centre experts who will coordinate anything from a simple breakdown to a life-threatening event. Our Crisis support team is there to assist you no matter your situation.

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Uberized Breakdown Response

“Uberized” breakdown response feature relates a 10-15 minute call to your insurer, with a simple swipe of a button on the HelpMe app. Track your Breakdown responder in realtime on the HelpMe app.

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Guardian Alert

Notify our Crisis Response Experts exactly where you are and that you may be in some kind of trouble. This "early warning" feature gives you the confidence to travel and know that HelpMe is at your side, ready to react when you need us.

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24/7 Crisis Center Coordination

Get 24/7 immediate access to our team of control centre experts who will coordinate anything from a simple breakdown to a life-threatening event. Our Crisis support team is there to assist you no matter your situation.

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Home Alert

Everyone should feel safe in their homes, but, if you urgently need help, you can reuqest it by using the HelpMe App as your home alarm panic button.

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Hi Jack Tracking

Inform your car tracking company of an attack on you and your vehicle, alerting them to dispatch their security responders to find you, even if your phone has been switched off or discarded by hi-Jackers.

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Add-Ons

Create The Perfect Plan For You With Our Add-Ons

Strengthen your protection with value-added products tailored to suit your unique lifestyle.

Integrated Tech Solution

HelpMe and Matrix have collaborated to bring you a car-tracking service with a unique twist. This service combines the very best of car tracking and integrates personal Hi-Jacking response into the most innovative solution in South Africa.

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R19

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Find Me (Coming Soon)

At the click of a button “Find me” allows you, if you're travelling alone, to be tracked throughout your journey. If something serious does happen unexpectedly and your cellphone signal dies, it gets stolen, or your battery is flat, your loved ones will have the ability to locate your last known location and the direction you were travelling in at the time, making tracking and finding you much easier.

+

R23 P/M

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Breakdown Cover

We're aware that half of South African car owners currently don't have any form of insurance or breakdown cover as it's jsut too expensive. With HelpMe we offer you the ability to receive the most affordable breakdown cover in South Africa from just R39pm. The service is fully Uberised and provided to HelpMe by South Africa’s largest breakdown responder.

+

R39 P/M

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MyChild

Parents of children 9 years and older often wonder where their children are, are they safe, do they have data, and what happens if their phone battery dies and they need help? MyChild offers parents and their children (with a smart phone) the ability to address all these concerns and many more, in one simple and affordable feature.

+

R29 P/M

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Tactical Armed Response

Nobody wants to break down on the side of the road, especially in an unfamiliar or unsafe area. This can be nerve-wracking and makes you a target on the side of the road. Thankfully, with over 1900 safety response vehicles covering all cities, most towns and most roads across South Africa, you can be “protected” from harm while you wait for your breakdown response services to arrive.

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R29 P/M

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Breakdown Safety Patrol

Nobody wants to break down on the side of the road, especially in an unfamiliar or unsafe area. This can be nerve-wracking and makes you a target on the side of the road. Thankfully, with over 1900 safety response vehicles covering all cities, most towns and most roads across South Africa, you can be “protected” from harm while you wait for your breakdown response services to arrive.

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R15 P/M

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Driver Assist

With HelpMe's bail assist, licence disc renewal, pothole wheel damage claims, and fine reduction services all part of our Driver Assist feature, we'll help make being a driver less expensive and more convenient for you.

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R29 P/M

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Home Alert Plus

Home Alert is a free service to all our HelpMe members who have an active Alarm monitoring and response system in their homes. Everyone should feel safe in their homes, but, if you urgently need help, you can reuqest it by using the HelpMe App as your home alarm panic button.

+

R50 P/M

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Get MyChild

VIEW YOUR CHILDS EXACT LOCATION

Parents of children 9 years and older often wonder where their children are, are they safe, do they have data, and what happens if their phone battery dies and they need help? MyChild offers parents and their children (with a smart phone) the ability to address all these concerns and many more, in one simple and affordable feature.

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